Paul Williams Well Drilling
Three Generations of Knowledge, Experience,
and Commitment to the Customer
Forty years ago, my father was working for Ingersoll Rand, the foremost producer of drilling rigs in the world. Though my grandfather and two uncles were in the profession of drilling water wells, my father had the most influence on me. My father had a hand in designing drill rig parts and accessories for the company. He intimately knows how a drilling rig is supposed to operate; therefore he became the best there is at it. I am his son. I learned a lot.
At a drilling show in Hershey, Pennsylvania the selling slogan for an Ingersoll Rand T4 quickly became, " So easy a five-year-old could operate it!" I was the five year old. On the sales floor with my father holding me up so that I could reach the controls, I showed grown adults how to operate the new T4. Story has it, Ingersoll sold nine rigs that day.
When my father started his own well drilling company, I was his first employee. I was nine. We worked in Pennsylvania and New Jersey -- later branching out to Nevada, and California. We drilled residential wells, wells for State and local governments, Geothermal wells for entire towns, and wells for casinos. Every job taught me something, and my father made sure that I did not miss the lesson for the day. At nineteen years old I was one of the youngest licensensed well drillers in the state of Nevada. At the age of twenty-one, I was licensed in New Jersey.
The water well gusher in Lake Owassa
Now I own my own company. I would like to say that my dad is retired, but he is working hand-in-hand with the government of Grand Caymen, producing water wells for the island. Five years ago, I was asked to go to Grand Caymen to teach locals how to drill water wells and to operate a piece of equipment for a local contractor working on the DART project. While in Grand Caymen, I was awarded an official driller's license by the government, and I trained a crew of men how to drill for water. Due to the needs of my own business, here in Branchville, I could not stay; so, I sent my father to take my place. There was no other choice. It seems we have come full circle.
I cherish the knowledge that my father has passed on to me.
Part of this knowledge involves simple commonsence values:
- Tell the customer the truth. No matter how it affects your ability to win the job. Many well drillers will tell you a nice story to get the job avoiding the potential difficulties. I was taught at a young age to educate the customer on the science of well drilling and not to sell customers what they want to hear.
- Don't promise what you can't deliver. No well driller can promise water. If someone does, run. Mother nature can not be controlled; however, she can be manipulated. We can take steps to increase our chances of producing a well that delivers the quality and quantity of water that is necessary for your particular situation.
- Educate the customer. This involves knowing every aspect of your particular situation. I make it my business to know everything about your job so that I can approach you with all choices that are available to you. Together we work out all aspects of your particular well
- Do it right the first time. I don't leave your job until we are both satisfied. I always say, I want to see my customers at cookouts and BarBQ's. I never want to come back to fix something that wasn't done right the first time
Paul Williams, Jr.